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Security

Privacy Policy


Effective as of: March 10, 2017 | Updated as of: May 19, 2022

Summary
Our Privacy Policy is a statement that discloses all of the ways we gather, use, disclose, and manage our website, client's or employee's personal information. Personal information is considered anything that can be used to identify an individual, not limited to the person's name, address, date of birth, marital status, contact information, ID issue, financial/credit information. The Privacy Policy informs our website users, clients and employees:

  • How personal information is collected and how it will be kept confidential.
  • How we collect personal information.
  • How we will use the personal information collected.
  • How they are able to control the personal information collected.
  • How we secure the data.
  • How we dispose of the data.
  • Who we share data with?
Information Being Collected
We may collect the following categories of information from our:
1. Website visitors:
  • Contact Information, such as, Name, Company Name, Company website, Telephone number and Email address.
  • Email address, name, and contact information of visitors who register for the Cync Newsletter.
  • Email addresses and names in blog entries.
2. Application Authorized Users:
  • Contact Information such as: Name, Company Name, Company website, Telephone number, Addresses, Email Addresses, Income Information, Social Security Numbers, Tax ID, credit, and Financial Information.
3. Employees:
  • Contact Information such as: Name, Telephone number, Addresses, Email Addresses, Income Information, Social Security Numbers, Passport, License, Financial Information.
  • Annual Reviews, Payroll and Raises/Bonuses.
How data is being collected:
1. Website:
  • Cookies: Cync uses cookies to make interactions with the websites easy and meaningful. When you visit one of Cync's Web sites, Cync will send a cookie to your computer. Standing alone, cookies do not personally identify you; they merely recognize your Web browser, your IP address, your domain name and any referring site. Unless you choose to identify yourself to Cync, such as by filling out a "Contact Me" Web form or blog, you remain anonymous to us.
2. Application:
  • Only Authorized Users have access to the online application in order to manually enter or file upload privacy data.
3. Employees:
  • All private data is stored in a locked filing cabinet in a lock room that only administration has access and the authority to obtain and store.
How we use the information collected
1. Website visitors only for the following purposes:
  • Follow up with individuals requesting information about our Services.
  • Keep records of sales leads generated thru the website.
  • Keep records of contact information provided above.
  • For marketing purposes.
2. Application Authorized Users only for the following purposes:
  • NDS Systems does not use any of the application data that the authorized users are entering or storing in the application.
3. Employees:
  • NDS only obtains the private data to keep a record of the employees.
  • Signed Documents will be kept and updated annually to meet the SOC 2 requirements.
How employees and users can control their data:
1. Website
  • Visitors may opt-out of receiving advertisement or promotional emails from us by selecting the opt-out link located in the bottom of all our electronic communications. Site visitors may also email privacy@cyncsoftware.com directly with a request to be removed from such communications.
  • Social Media Features/Blogs:
    • Our website includes social media features, such as Facebook and Linked In. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy statement of the company providing it.
    • Our website also offers or may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. We are not responsible for any personal information you choose to submit in these forums.
  • Links to Third Party Sites:
    • Our website contains links to other sites whose privacy practices may differ from those at this site. If you submit personal information to any of these sites,your information is governed by the applicable third-party's privacy policies and we are not responsible for it. We therefore encourage you to carefully read the privacy policy of any website you visit and raise questions directly with these other providers.
2. Application:
  • Authorized Users may opt-out of receiving notification from the application by contacting the lenders administration. Users may also email privacy@cyncsoftware.com directly with a request to be removed from such communications.
3. Employees:
  • Employees are able to obtain their individual private information, payroll information and sign documents upon request to administration.
  • Employees will also have access to this Privacy Policy on the Common Drive.
Data Security
Cync employs commercially reasonable and appropriate security measures to protect against the loss, misuse, and alteration of the personal information it processes. These safeguards help protect against unauthorized access, maintain data accuracy, and provide for the appropriate use of personal information. Maintaining the integrity & confidentiality of data is Cync's highest responsibility. To fulfill this responsibility, Cync is SOC 2 certified. The SOC 2 certification verifies that we have policies in place covering:
  • Client Implementation
  • Data Transfer
  • Storage of Data
  • Destruction of Data
  • Transit
  • Confidential and Private Data handling
Retention and Disposal of Data
Cync will comply with the applicable provisions of the Gramm-Leach-Bliley Act, and any other applicable privacy laws, pertaining to the destruction of data.
  • The company shall check all equipment containing storage media to ensure that any sensitive data or licensed software has been removed or securely overwritten prior to disposal.
  • Protection of sensitive electronic information in the form of attachments, and acceptable use of electronic communication facilities.
  • Retention and disposal of business correspondence in accordance with national and local laws and regulations.
  • The company shall protect important records from loss, destruction, and falsification, in accordance with statutory, regulatory, contractual and business requirements.
  • Guidelines have been established for the retention, storage, handling, and disposal of records and information.
  • The time period for which records to be retained shall be defined. Records and information shall be protected from loss, destruction, and falsification.
No Services for Minors
We do not knowingly collect information from minors. To use the website, you must be the age of legal majority in your place of residence. We will use commercially reasonable efforts to delete information associated with a minor as soon as we learn that a minor has submitted information about himself/herself to us.

Disclosure of Personal Information
Cync shall not sell personal information, retain, use or disclose personal Information for any purpose other than for the specific purpose of performing the services, employment services, or outside of the direct business relationship between Subscriber and Cync.

Changes to this Privacy Statement
NDS Systems reserves the right to change this Privacy Statement from time to time.
For website users, we will revise the "last update" date at the top of the privacy policy on our website. We encourage users to periodically review the Privacy Policy for the latest information on our privacy practices.
For authorized application users, we will send notices according to the contractual obligation set forth in the Master Service Agreement.
For employees, we will update the Privacy Policy on the Common Drive for employees to access anytime they are logged into the VPN. Employees will be requested to review the Privacy Policy annually.

Contacting us
Questions regarding this Privacy Statement, the information practices of the Company's websites or authorized application users should be directed to Cync Privacy. Please send an email to privacy@cyncsoftware.com.